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Smeg Service
Smeg Service
For all matters related to the service of Smeg products, please contact the manufacturer's authorized service directly.
SMEG Central Service for Appliances
Warranty for Large Appliances
The factory warranty is 24 months. Warranty defects are primarily corrected on-site using our network of authorized service providers. Work can be ordered from the authorized service provider or from us.
Note!
Before placing a work order, please read the product's user manual for solutions to possible self-resolvable issues. For example, changing the door handiness and transport damage are not covered by the warranty.
Warranty for Small Appliances
All warranty matters for Smeg small appliances are handled here at the central service, meaning the defective appliance must be delivered here. You can deliver the device to the retailer for shipment, or you can also send it to us directly.
Shipping Instructions:
Send the device well packed along with the purchase receipt (or a copy), a fault report, and your contact information to the address:
Piketa Oy
Lentokentänkatu 9b
33900 Tampere
Express 14 package
Post customer return number: 617293
Spare Parts / Service Consultation
Weekdays from 9:00 AM to 5:00 PM
Tel. 03-2333 288